Apply For A Refund

How to Apply

Please take your time to carefully go through these instructions explained below

Fill in your details accurately on the form below.

Upload your Bank Confirmation Letter.
DO NOT upload your Bank Statement, as that is not what is required. Kindly Google how to get the confirmation letter for your bank if you are not sure.

Make sure you have used the correct information.
Any wrong information will only result in the delay of your refund

Fill in your details:

Name

Surname

Student Number

Room Number

Phone Number

Type of Refund

Amount

Are you still staying at Gateway?

Bank Account Number

Name of Bank

Upload Proof of Payment

Upload Bank Confirmation Letter

Upload Bursary Letter (Where applicable)

Consent

I accept The Gateway Group's Privacy Policy and agree for my information to be used with the relevant 3rd parties (Banks, universities) in the processing of my refund.

After pressing send. Allow 30-60 seconds (Depending on your file sizes) for you documents to be uploaded.

Your Application is subject to approval or decline depending on the information you submitted. Refunds are processed every Thursday.

Apply For A Refund